More than a receptionist Your AI Dental Manager

Generic AI bots just read text and lack clinical context. iCallina is a dedicated AI Dental Manager built exclusively for European dental practices. Unlike standard chatbots, we offer a fully integrated suite: native Mutua verification, secure calendar syncing, and a deep understanding of dental terminology. We don't just answer calls; we actively manage your scheduling, handle complex cancellations, and drive revenue growth, making us the superior choice for serious clinics looking for real automation.

Yes, we adapt to your clinic's technical architecture. For our Essential and Growth tiers, iCallina provides a seamless, real-time Google Calendar sync. For advanced practices on our Custom tier, we build bidirectional native API integrations directly into top local CRMs like Gesden, Nemotec, OpenDental, Clinic Cloud, and Dasi. This Custom setup allows the AI to read live availability and write appointments directly into the patient history without any manual data entry.

Absolutely. iCallina is proud to be the First Local Catalan Speaking Dental AI. It smoothly switches between Catalan, Spanish, and English mid-conversation without dropping or transferring the call. While it supports over 120+ languages for international tourists, it is specifically trained on regional Spanish dialects and dynamically adjusts its speaking pace for older patients, ensuring everyone feels respected and understood.

Yes. iCallina fully automates the uniquely Spanish Mutua workflow. During the call, the AI captures the patient's provider and policy details for major insurers like Sanitas, Adeslas, Asisa, Mapfre Salud, and DKV. It pre-qualifies the coverage criteria and syncs the correct appointment type directly into your calendar, saving your front desk 5 to 8 minutes of manual administrative work per call.

Yes, compliance is our foundational priority. iCallina adheres strictly to EU GDPR and the Spanish LOPD-GDD guidelines enforced by the AEPD. All patient data is processed locally on secure EU data hosting servers. Every call includes mandatory active consent locutions, and we provide your clinic with a signed Data Processing Agreement (DPA) on day one to ensure complete legal shielding and audit readiness.

iCallina includes a dedicated clinical triage protocol. If a patient mentions keywords like "severe pain," "trauma," or "infection" during business hours, the AI performs an immediate warm transfer to your human receptionist. If the clinic is closed, the AI strictly refuses to give medical advice and explicitly instructs the patient to call the government emergency number (112) or visit the nearest hospital, protecting you from any clinical liability.

A full-time receptionist in Spain realistically costs a clinic between €1,500 to €1,800 per month when factoring in base salary, social security (23.6%), and benefits. iCallina starts at just €319/month. By automating routine tasks, clinics save upwards of €14,000 to €17,000 yearly in overhead, while actually increasing revenue by capturing leads 24/7. It delivers the output of a full-time employee for a fraction of the cost.

Nearly 30% of missed patient calls happen during the midday Siesta break, after-hours, weekends, or staff vacations. iCallina acts as your 24/7 safety net. By instantly answering these off-hour calls and booking them directly into your calendar, capturing just one missed implant consultation pays for your entire year of software. Your practice never truly closes.

Not at all. We provide a 100% "Done-For-You" white-glove onboarding. Our engineering team handles all the complex API bridging, calendar syncing, and AI training based on your specific clinic protocols. Depending on the pricing tier and the complexity of your existing IT infrastructure, we can deploy iCallina and have your clinic fully live in just 7 to 21 days.

iCallina is designed to be a capacity multiplier, not a replacement. By offloading repetitive tasks like routine Mutua bookings and answering overflow calls during chaotic Monday mornings, it eliminates staff burnout. Your human team keeps full control of the calendar and can finally focus on what matters most: providing high-value, in-person patient care and closing complex treatment plans.